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Privacy Policy

Last updated: September 21, 2026

At Watty Form Lab, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your information.

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By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you:

  • Place an order;

  • Create or use an account;

  • Contact us with a question or request;

  • Subscribe to emails or other communications;

  • Submit a return, refund, warranty, or product inquiry; or

  • Otherwise interact with our website.

Depending on how you interact with us, this information may include:

  • Your name;

  • Billing and shipping address;

  • Email address;

  • Telephone number;

  • Order and transaction information;

  • Information you provide when contacting us; and

  • Other information you voluntarily provide.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and information about how you interact with our website.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Ship products to you;

  • Communicate with you about your order;

  • Respond to customer service inquiries;

  • Process returns, refunds, or exchanges;

  • Provide warranty or product support;

  • Improve our products, services, and website;

  • Prevent fraud and protect the security of our website;

  • Send promotional or marketing communications where permitted by law; and

  • Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law or with your consent.

3. Payment Information

Payments made through our website may be processed by third-party payment processors.

We generally do not have access to or store your complete credit card or other payment card information. Payment information is handled by the applicable payment processor in accordance with its own privacy policy and security practices.

4. Shipping and Service Providers

To fulfill your orders, we may share information necessary to complete the transaction with third-party service providers.

For example, we may provide your name, shipping address, email address, telephone number, order details, or other necessary information to shipping carriers, fulfillment providers, payment processors, website providers, or other service providers that assist us in operating our business.

These parties receive only the information reasonably necessary to provide their services.

5. Website and E-Commerce Platform

Our website may be hosted and operated using third-party services, including Wix.

These services may collect and process information about your use of our website, including technical information, cookies, device information, and information necessary to process purchases and operate website functionality.

Third-party services are governed by their own privacy policies and terms. We encourage you to review the privacy policies of services that process your information.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, analyze traffic, and improve the customer experience.

Cookies may also be used by third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may use your email address to send you information about products, promotions, new releases, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.

We will continue to send necessary transactional communications, such as order confirmations or shipping updates, where required to fulfill your order.

8. When We Share Your Personal Information

We do not sell or rent your personal information.

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

  • Payment processors;

  • Shipping and delivery companies;

  • Website and e-commerce service providers;

  • Email and marketing service providers;

  • Analytics and technology providers;

  • Professional advisors where necessary; and

  • Government authorities or other parties where required or permitted by law.

We may also disclose information where reasonably necessary to protect our rights, property, customers, website, or business, or to detect and prevent fraud or other unlawful activity.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

10. Security

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information.

If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

13. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where legally permitted;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain marketing communications; and

  • Ask questions or make a complaint regarding our handling of your personal information.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests.

14. Canadian Privacy

If you are located in Canada, your personal information may be subject to applicable Canadian privacy legislation, including federal or provincial privacy laws that apply to our business.

We will handle personal information in accordance with the privacy requirements applicable to our business and the circumstances in which the information is collected and used.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. Your continued use of the website after changes are posted constitutes acceptance of the updated policy, to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

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Email: coby@wattyofrmlab.com

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